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Privacy Policy

Effective Date:5/26/2026
Last Updated: 5/26/2026
 

At Integrity Matters LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, communicate with us, or use our services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you place an order, contact us, or create an account, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • Company/business name

  • Order history

1.2 Artwork & Uploaded Content

Customers may upload artwork, logos, graphics, or other design files for printing purposes.

We may store:

  • Uploaded design files

  • Mockups and proofs

  • Production files

  • Order customization details

Customers are responsible for ensuring they have legal rights to all submitted content.

 

1.3 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage data

  • Pages visited

  • Referral links

  • Cookies and tracking information

 

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Provide customer service

  • Send order updates and notifications

  • Improve our products and services

  • Maintain internal business records

  • Prevent fraud or unauthorized activity

  • Comply with legal obligations

  • Send marketing communications (if opted in)

 

3. Payment Information

Payment information is processed through secure third-party payment providers.

We do not directly store full credit card numbers or sensitive payment credentials on our servers unless specifically required by our payment processor.

Customers should review the privacy policies of any third-party payment processors used during checkout.

 

4. Sharing of Information

We do not sell customer personal information.

However, we may share information with trusted third parties when necessary to operate our business, including:

  • Payment processors

  • Shipping carriers

  • Ecommerce platforms

  • Marketing providers

  • Website hosting providers

  • Production or fulfillment partners

  • Legal or governmental authorities when required

Third parties are expected to maintain reasonable privacy and security protections.

 

5. Cookies & Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

  • Personalize content and advertising

  • Support ecommerce features

Users may disable cookies through their browser settings, though some website features may not function properly.

 

6. Marketing Communications

If customers opt in, we may send:

  • Promotional emails

  • Product updates

  • Sales announcements

  • Marketing offers

Customers may unsubscribe at any time using the unsubscribe link provided in communications or by contacting us directly.

 

7. Data Retention

We retain customer information only as long as reasonably necessary for:

  • Business operations

  • Legal compliance

  • Tax and accounting purposes

  • Order history and customer service

  • Fraud prevention

We may retain archived records where required by law or legitimate business purposes.

 

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect customer information.

However, no system or method of electronic transmission is completely secure. We cannot guarantee absolute security of information transmitted online.

Customers submit information at their own risk.

 

9. Customer Rights

Depending on applicable laws, customers may have rights to:

  • Access personal information

  • Correct inaccurate information

  • Request deletion of information

  • Withdraw consent

  • Opt out of marketing communications

  • Request copies of stored data

Requests may be submitted using the contact information listed below.

We reserve the right to verify identity before processing requests.

 

10. Children's Privacy

Our services are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will take reasonable steps to delete it.

 

11. Third-Party Websites

Our website or communications may contain links to third-party websites or services.

We are not responsible for:

  • Privacy practices

  • Security measures

  • Content

  • Policies of third-party websites

Customers should review third-party privacy policies independently.

 

12. Intellectual Property & Submitted Content

Customers retain ownership of their submitted artwork and intellectual property unless otherwise agreed in writing.

By submitting artwork, customers grant us a limited license to:

  • Process designs

  • Create proofs

  • Produce ordered products

  • Store files for production purposes

We reserve the right to refuse unlawful or infringing content.

 

13. Business Transfers

In the event of:

  • Business sale

  • Merger

  • Acquisition

  • Reorganization

  • Bankruptcy

Customer information may be transferred as part of the business assets, subject to applicable laws.

 

14. Limitation of Liability

To the fullest extent permitted by law, the company shall not be liable for:

  • Unauthorized access to data

  • Cybersecurity incidents

  • Data loss

  • Service interruptions

  • Third-party breaches

  • Indirect or consequential damages related to personal information

Customers acknowledge that internet-based services carry inherent security risks.

 

15. State & International Privacy Rights

Customers may have additional rights under applicable privacy laws including:

  • California Consumer Privacy Act (CCPA/CPRA)

  • General Data Protection Regulation (GDPR)

  • Other applicable state or international laws

Where required by law, we will comply with applicable privacy regulations.

 

16. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time without prior notice.

Updated versions will be posted on our website with revised effective dates.

Continued use of our services after updates constitutes acceptance of the revised policy.

 

17. Contact Information

For questions regarding this Privacy Policy or requests regarding personal information, please contact:

Company Name: Integrity Matters LLC

Email: admin@integritymatters.shop

Website: integritymatters.shop

Mailing Address: 8200 E Pacific PL, Suite 109, Denver, CO, 80231

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